Contact Us

We'd love to hear from you. Get in touch with us today!

Visit Our Boutique

123 Fashion Street
Boutique Lane
Mumbai, Maharashtra 400001
India

Call Us

Phone: +91 98765 43210
WhatsApp: +91 98765 43210
Landline: 022-12345678
Mon - Sat: 10 AM - 8 PM

Email Us

General: info@shinelavender.com
Orders: orders@shinelavender.com
Custom: custom@shinelavender.com
We reply within 24 hours

Send Us A Message

Fill out the form below and we'll get back to you as soon as possible.

Find Us On Map

Business Hours

Monday - Friday

10:00 AM - 8:00 PM

Saturday

10:00 AM - 9:00 PM

Sunday

11:00 AM - 6:00 PM

Public Holidays

Closed

Important Notes
  • Appointments recommended for bridal consultations
  • Free parking available
  • Home visits available for custom fittings
  • Virtual consultations available via video call

Frequently Asked Questions

Quick answers to common questions

Typically, customized tailoring takes 7-15 days depending on the complexity of the design. For bridal sets, we recommend booking at least 2-3 months in advance to ensure perfect fitting and detailing.

Yes! We offer home visits for measurements within Mumbai and surrounding areas. Additional charges may apply based on location. Please contact us to schedule a home visit.

We offer free alterations within 15 days of delivery for customized pieces. For ready-made items, returns are accepted within 7 days with original tags intact. Customized bridal sets cannot be returned but alterations are complimentary.

Absolutely! We welcome customers to bring their own designs and fabrics. Our expert tailors can work with your materials to create your perfect outfit. Consultation charges may apply for design guidance.

Yes, we ship across India and internationally. Shipping charges vary based on location and order value. For international orders, please contact us directly for shipping quotes and delivery timelines.

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